Privacy Policy – Delivery NewTaxi

Last updated: June 3, 2025

Welcome to Delivery NewTaxi. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.

1. Who We Are
Delivery NewTaxi is a delivery platform operated by Delivery NewTaxi, located at Bar Kochva 4, Bnei Brak, Israel. You can contact us at:

• Email: newtaxidelivery@newtaxi.co.il

• Phone: +972-73-751-4949

2. What Information We Collect
We collect the following types of data:

• Personal identification data: Full name, email address, phone number, and profile photo

• Delivery data: Pickup and delivery addresses as entered by users

• Driver verification data: Driver’s license for drivers

• Technical data: Device identifiers, app usage logs, crash logs

• Location data: Real-time GPS location for delivery purposes

• Payment data: Transaction identifiers via Stripe or PayPal (we do not store full credit card details)

3. How We Collect Your Data
We collect your data when you:

• Register or log in to the app or website (including via social login)

• Submit delivery requests or accept deliveries

• Upload documents or interact with the app

• Allow location access or send payments

• Contact us via email or support

4. Permissions We Request
Our app may request access to:

• Location – to enable delivery and driver tracking

• Camera – to upload identification or proof of delivery

• Files/Gallery – to attach images or documents as needed

5. Why We Collect and Use Data
Your data is used for:

• Operating and improving our services

• Matching deliveries with available drivers

• Identity verification and compliance

• Sending notifications via Firebase/OneSignal

• Processing payments securely

• Providing customer support and resolving issues

6. Third-Party Services
We use the following external services:

• Firebase (authentication, analytics, notifications)

• Google Maps (location services)

• Stripe & PayPal (payments)

• OneSignal / Firebase Cloud Messaging (push notifications)

These third-party services may also collect and process data under their own privacy policies.

7. How We Protect Your Data
We apply industry-standard technical and organizational measures to safeguard your data, including encryption, access controls, and secure data storage.

8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above. You may request deletion of your data by contacting us.

9. Your Rights
In accordance with Israeli law, you have the right to:

• Access the data we hold about you

• Request correction or deletion

• Withdraw consent to data processing

• Object to certain types of data use

• File a complaint with the relevant data protection authority

10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy
We reserve the right to update this Privacy Policy. Significant changes will be communicated via email or app notification.

12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, contact:

Delivery NewTaxi
Bar Kochva 4, Bnei Brak, Israel
Email: newtaxidelivery@newtaxi.co.il
Phone: +972-73-751-4949