Terms and Conditions – Delivery NewTaxi

Last updated: June 3, 2025

Article 1: Purpose
These Terms and Conditions define the rules under which Delivery NewTaxi provides access to its mobile app and services for users. By agreeing to these Terms, users accept them unconditionally. Use of the app implies full acceptance of these terms.

Article 2: Definitions

• "Customer": A user placing a delivery order.

• "Driver": A user carrying out deliveries.

• "User": Either a customer or driver using the app.

• "Application": The mobile app "Delivery NewTaxi".

• "Customer Area": A secure personal space for each user.

• "Services": All delivery-related features and functionalities.

• "Verification code": Code for initial login/activation.

• "OTP Code": Used to verify deliveries.

• "Push notifications": Alerts sent via the app.

Article 3: Description of the Application
The app enables:

• Account creation (Customer Area)

• Placing and tracking delivery orders

• Communication between customer and driver

• Receiving real-time updates and notifications

Article 4: Access to the Application
The app is available for Android and iOS devices via Google Play and App Store. Users must have internet access and a compatible smartphone. Updates may be released periodically.

Article 5: Financial Terms
Downloading and using the app is free, but delivery services are paid. Pricing is based on distance, package value, and base delivery fees. Delivery NewTaxi may change prices and suspend access without compensation.

Article 6: Account Activation
Users activate their Customer Area via a code sent to them. Login credentials are personal and confidential. The user is responsible for safeguarding their access details. Delivery NewTaxi is not liable for misuse.

Article 7: App Availability
The app is accessible 24/7, except during maintenance or unforeseen disruptions. Delivery NewTaxi may conduct maintenance without prior notice.

Article 8: Liability
Delivery NewTaxi makes efforts to provide accurate and functional service, but does not guarantee uninterrupted or error-free use. Users are responsible for protecting their own devices and data. Delivery NewTaxi is not liable for:

• Data transmission issues

• Delays or failures in service

• Device or network issues

• Virus infections

• Misuse of the app

Article 9: Intellectual Property
The app and its content are the exclusive property of Delivery NewTaxi. Any unauthorized reproduction or use of the app, its content, trademarks, or branding is prohibited. Users must not copy, modify, reverse engineer, or distribute app content without written permission.

Article 10: User Obligations
Users agree to:

• Use the app for lawful and personal use only

• Not hack, reproduce, or manipulate the app

• Report any misuse or security breaches to Delivery NewTaxi

Article 11: Data Protection
Delivery NewTaxi processes personal data in accordance with Israeli data protection law. For more, see the Privacy Policy.

Article 12: Respect for Privacy
Users must not misuse personal data or engage in behavior that harms the dignity or privacy of others. Defamatory or abusive content is strictly prohibited.

Article 13: Changes to the Terms
Delivery NewTaxi may update these Terms at any time. Continued use of the app implies acceptance of any updates. Users are encouraged to review the Terms regularly.

Article 14: Contact
Questions should be directed to:

• Email: newtaxidelivery@newtaxi.co.il

• Phone: +972-73-751-4949

Article 15: Jurisdiction and Law
These Terms are governed by the laws of Israel. In case of disputes, the competent courts in Tel Aviv shall have jurisdiction.